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Shipping and Delivery

Everything there is to know about getting your new Sleepbar from our place to yours.

How do i track my package?

To track your package, please use this link: https://www.17track.net/en. Simply enter your tracking number to access the necessary information.

Which countries do you deliver to?

Our shipping services cover destinations worldwide, with the exception of Alaska, Hawaii, Spain, and military addresses, which necessitate alternative shipping methods. As our business expands, we aim to incorporate additional domestic shipping locat

What if tracking hasn't moved in a few days?

There are times when it may take a couple of days for the tracking information to be updated. Should there be no updates within a 7-day period, please contact our customer service team, and we will gladly assist you in resolving the matter.

Can i edit or cancel my order before delivery?

Certainly, you can contact our customer service to verify whether your order has been shipped or not. If the order has not yet been shipped, we will promptly proceed with the cancellation and provide you with a full refund.

My order has been lost or stolen

To resolve the issue, kindly reach out to our customer service. We will contact the local post office to initiate an investigation into this matter.