Things don't always work out. Here's everything you need to know if it doesn't.
You have the option to initiate a return within 30 days of receiving the sleepbar, provided that it is sent back in its original and undamaged condition. To initiate a return, please contact customer service so we can start the return process.
Unless the item you receive is defective/broken and requires replacement, the return fees are at your own expense. If your item is returned within 30 days you will receive a full refund. All returns are sent to our UK warehouse. Please also note that
Certainly, please provide us with a video demonstrating the behavior of your Sleepbar® so that our technical team can assess it for remote troubleshooting purposes. Once we confirm any damage or issues, we will proceed with issuing a replacement.
Yes, each Sleepbar® is accompanied by a one-year warranty. This warranty provides coverage for any mechanical defects that may arise, including issues such as battery failure, speaker damage, or problems with the volume buttons.